Team Leader - Sheffield, United Kingdom - Crystal People Consultancy

Crystal People Consultancy
Crystal People Consultancy
Verified Company
Sheffield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Team Leader required for growing business in Sheffield.

If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career.

Duties will include managing a team of agents through coaching, call monitoring and performance planning. Using reports to drive performance and identify focus areas. Meeting and managing client expectations. Energising your team to achieve high levels of motivation. Providing ongoing training & coaching for the team. Upholding company standards and policies within your team.

Immediate interviews available.


Salary:
From £25,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Gym membership
  • Onsite parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
In person

Reference ID: 26359
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