Secretarial Assistant - Torbay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust

Verified Company

Torbay, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an Administrative Assistant to join Long Term Conditions at Torbay Hospital.

The post holder will be responsible for the administrative support covering various specialties within Long Term Conditions.

The role will require you to be proficient in typing, customer service skills, grammar, spelling and punctuation.

Health Careers

Why work with us

To type clinical and nonclinical correspondence and reports in accordance within local targets
To undertake a variety of office duties, such as filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department
To enter Referral to Treatment (RTT) pathway events accurately
Ensuring all clinic outcomes have been recorded accurately and complete or amend where necessary
Ensuring a Patient Pathway Identifier (PPI) is correctly allocated to any event booked on PAS
Escalate to the Admin Team Leader / Practice Manager any anomalies or concerns
To ensure Inter Provider Transfers (IPT) are completed
To answer telephone enquiries in an efficient manner and ensure appropriate follow through using initiative to deal with routine enquiries

Long Term Conditions is very busy and the secretarial teams are key to ensure things run smoothly and efficiently.

It is therefore imperative that each member of the team works as a team player but equally as important that they are able to work independently and prioritise workload effectively.

One of the main rewards of this role is knowing you have made a difference and enhanced a patient's experience within the departments.

This role is a great training opportunity in order to progress your career.

This position requires empathy and tact when dealing with patients that may be angry or upset regarding any aspect of their care

To type clinical and non-clinical correspondence and reports in accordance within local targets

Please refer to your suitability to the post in your supporting information from the role requirements or person specification