Customer Service Administrator 12 Month Ftc - Guildford, United Kingdom - Faith Recruitment

Faith Recruitment

Verified Company

Guildford, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator (12 month FTC)

Guildford

£20,000pa - £23,000pa

As part of this fantastic team you will:
Be the first point of contact for both internal and external customer related issues

Identify any issues and report these to the management team

Be responsible of ticketing queries, ensuring these are actioned in a timely manner

Sharing knowledge of customer accounts to team members

Work alongside the Account Managers in managing the customer accounts on a daily basis

Updating the system on client's activity

Assist the team with any other ad hoc duties

Have excellent communication skills and be a team player

Have great attention to detail with a good knowledge of Microsoft office

Be collaborative with a solution-focused approach

Enjoy working a busy setting and be a problem solver

Want to build a career in a marker leading organisation