Admin Coordinator - Sheffield, United Kingdom - Sheffield Health & Social Care NHS Foundation Trust
1 week ago
Description
To be responsible for the day-to-day operation of the administration and clerical service including the maintenance of computerised and manual systems.
Provide admin support to the Clinical Director and General Manager of Sheffield Talking Therapies.Effective co-ordination of the clerical team and associated workloads, always ensuring best use of human resource available.
To provide a liaison link between the departments and sectors and the centralised facilities, serving as a point of contact for operational issues and problems.
The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.
Sheffield Talking Therapies places high quality patient care and staff wellbeing at is centre.
Join our team of nearly 200 staff members who are making a difference to the people of Sheffield each day.
Sheffield Talking Therapies has a small admin team who are a valued part of the service which is slowly expanding in line with the service.
We are currently looking for an experienced Admin Coordinator / PA to enhance the team.
ADMIN TEAM COORDINATION
Supervise and monitor the work of the administration staff ensuring they are performing correctly in all aspects of their duties and that an effective and efficient service is provided.
Monitor the workload of individuals, ensuring fair distribution of work and reasonable workload levels for effective organisation, preparation and continuity of service.
Ensure good relationships are maintained with patients and staff at all levels and ensure staff are aware of their role and what is expected of them in respect of customer service.
ADMINISTRATION
To ensure smooth running of the Talking Therapies waiting lists, working closely with clinical and administrative staff.
Organise workload within the admin Team and co-ordinate activities to ensure that an efficient service is provided.
The post holder will be expected to monitor and assess workload amongst the team, including being able to identify and step-in to fill gaps, to ensure continuity of services.
It is essential that the post holder can exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team.
To review existing administrative working methods on an ongoing basis, comment on planned changes and make suggestions to change as appropriate.
To be responsible for the provision of a high quality administration service to the Clinical Director and General Manager.
Prepare agendas and be proficient in taking accurate minutes, actions and decisions whilst attending meetings. Maintain action trackers for the meetings chaired by the Clinical Director.
MANAGEMENT RESOURCES
To undertake stock requisition to ensure effective use within financial guidelines.
To maintain and update all computerised equipment in all relevant areas.
Invoicing of outside agencies and chasing payments, dealing with all invoices and bills to the service.
COMMUNICATION
To liaise with a wide range of clinical and professional staff. This includes dealing with internal departments and external organisations, GP's, clients and relatives.
To ensure distribution of all important information to appropriate managers/staff within the service.
To promote and maintain effective communication networks and working relationships within the service.
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