Ecommerce Manager - London, United Kingdom - Loci

Loci

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LØCI is a British lifestyle brand with a global vision, combining style & purpose through the creation of luxury vegan products.

Launched in 2021, the brand has enjoyed exciting growth and a strong celebrity following.

This growth trajectory now means that LØCI are looking to strengthen and push on to the next stage.

Role:
E-commerce Manager

In a highly competitive market, LØCI stands out as a serious challenger and is looking for the right person to join the Ecommerce team and help drive the brand towards its global ambitions.

The Role:

We are seeking a driven and focused individual with a wealth of Ecommerce experience, ideally with expertise in Shopify Plus.

With your excellent analytical skills and ability to translate insights into action, you'll ensure projects are delivered on time and within budget.

If you're ready to bring your expertise to our team, we would love to hear from you.

Key Responsibilities:

Delivery of the annual direct to consumer Ecommerce P&L and activation plans:

Deliver annual KOI targets: sales, traffic, returning customer rate, conversion rate, average order value
Own the plan and proactively recommend course corrections as appropriate
Analyse performance with regular reporting of key actions and recommendations
Collaborate with sales, customer services, marketing and management to understand results (e.g. ROI) and develop recommendations for future activities based on insights
Recommend channelspecific promotions as necessary in delivery of targets
Test, learn and optimise with a customercentric approach

Ownership of website:

Ownership of development roadmap working closely with the business to improve customer experience and increase revenue
Maintain regular quality assurance testing of the website performance, guaranteeing peak functionality and promptly resolving any technical issues
Manage all apps/systems/integrations/APIs, building relationships with relevant stakeholders
Continuously review and optimise website to drive conversion and represent the brand, in line with promotion/activation plans
Ownership of new product launches maximising the potential of the NPD pipeline
Troubleshoot issues as and when they arise

Deliver exceptional customer service

Deliver exceptional customer service and experience from the point of landing on the site through to point of delivery
Work with the operations team to manage stock and online product availability. Be an internal expert on digital, adding value to all stakeholders

Skills & Experience:

Dedicated, hardworking with the desire to be hands on
Driven and target focussed, able to set own agenda while working under pressure
Significant experience managing ecommerce in other businesses
Significant experience of Shopify Plus (and confident in being the 'goto')
Proficient with Google Analytics & other analytics tools
Data-

Driven Optimisation:
Expertise in website optimisation (CRO) and optimising user experience with a focus on conversion rate improvement

Selfsufficient and able to operate effectively and solve problems without close supervision
Strong commercial acumen, with good understanding of P&L
Ability to deliver projects on time and on budget
Excellent analytical skills and ability to translate analysis into action
Communication & Collaboration: Strong written and verbal communication skills with the ability to build strong relationships
An interest in fashion/apparel/footwear

Package :
Competitive salary + bonus + benefits

Location:
London