Head of Facilities - London, United Kingdom - Principles for Responsible Investment

Tom O´Connor

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Tom O´Connor

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Description

LOCATION:
London UK

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SALARY:£72,000 - £80,000

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CLOSING DATE: 8:00pm, 18th Jun 2023 BST


In this role you will lead the strategic management of all facilities management functions globally to maintain optimum support service standards within facilities management guidelines.

You will lead the facilities management and the provision of services (some delivered by third parties where appropriate).


The Head of Facilities is responsible for the effective delivery of facilities services for all buildings and office premises globally.

Users will include staff, visitors, and clients.

The Head of facilities is responsible for ensuring that the physical environment is fit for purpose I terms of premises, facilities, health and safety and office accommodation, ensuring that a successful staff performance and excellent customer service is at the forefront.


Core Responsibilities:


  • Support the Director of People Operations in delivering against the team's business plan and budget
  • Provide regular reporting to the Director of People Operations and Chief People Officer as required
  • Ensure the delivery if FM services to an extremely high standard across our global locations (Currently we have employees in over 20 countries)
  • Focus on quality of service and delivery management, always ensuring best practice.
  • Responsibility for soft services including reception, catering, vending, cleaning security, meeting rooms, and events management.
  • Reviewing, or writing new policies and processes relating to PRI offices, ensuring the employees at PRI are trained and engaged when implementing new processes.
  • Working closely with our internal IT team to ensure equipment in all meeting rooms is working as it should and is fit for purpose.
  • Lead on energy management and environmental sustainability, ensuring we are procuring services and product with this in mind.
  • Full responsibility for the FM contracts and any contractor management services for all UK and global offices
  • Lead/contribute to the procurement strategy and lead on costing all associated projects.
  • Lead on if needed to any hard services such as equipment, office furniture and scheduling of these.
  • Ensure that records of work are maintained, ensuring we have accurate up to date information and operational procedure has been followed.
  • Responsible for all property management. Working with any third parties or building directors in the global regions on services charges, rates, and associated leases.
  • Responsible for managing all global office space and utilisation, continuously developing ways of working.
  • Managing any relocation of office space globally
  • Support the People team with inductions, training, staff welfare, recognition awards etc
  • Oversee and work closely with London Office Manager to ensure the HQ processes are seamless and then implemented across the other office locations.
  • Management of the London Office Manager and other Office Managers globally as PRI grows.
  • Managing, reporting on FM budget to People Director and Finance Director as and when required.

Person Specification:


  • Welldeveloped people management skills (including providing feedback & challenge, coaching and developing individuals)
  • Excellent networking, influencing and interpersonal skills with the ability to build strong and productive relationships in different circumstances (remote/inperson or internal/external) with a clear understanding of what drives people and how to achieve optimal outcomes
  • Excellent project management skills, (designing and delivering projects to tight deadlines, managing conflicting priorities and acknowledging interdependencies) and managing and collaborating with relevant stakeholders including those at a senior level
  • Ability to manage multiple facilities on a global scale
  • Demonstrable knowledge of the full spectrum of the FM functions, including contract management, tendering and continuity planning
  • Negotiating skills
  • Understanding of, and ability to, manage budget

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