Hotel Receptionist - Dumbarton, United Kingdom - Abbotsford Hotel

Abbotsford Hotel
Abbotsford Hotel
Verified Company
Dumbarton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Hotel Receptionist


Responsibilities:


  • Greet and welcome guests as they arrive at the hotel
  • Checkin and checkout guests using the hotel's reservation system
  • Provide information about hotel facilities, services, and local attractions
  • Answer phone calls and respond to guest inquiries
  • Handle guest complaints or concerns in a professional and timely manner
  • Process payments and maintain accurate records of guest transactions
  • Assist with reservations and room assignments
  • Coordinate with other hotel departments to ensure guest satisfaction
  • Maintain a clean and organized front desk area

Skills:


  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to multitask and prioritize tasks effectively
  • Proficient in using phone systems and computer software
  • Attention to detail and accuracy in handling guest information
  • Problemsolving skills to resolve guest issues or complaints

Job Types:
Full-time, Permanent


Salary:
£7.87-£11.75 per hour


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Dumbarton, G82 2AT: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 11/09/2023


Reference ID:
Recep298

Expected start date: 11/09/2023
More jobs from Abbotsford Hotel
See all jobs of Abbotsford Hotel