Customer Service Administrator - Wigan, United Kingdom - Bibby Hygiene

Bibby Hygiene

Verified Company

Wigan, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bibby Hygiene are looking for an enthusiastic Customer Service Administrator to work at our head office in Wigan. We specialise in waste management & hygiene services.

Duties include

Working closely with drivers to provide excellent customer service.
Day to day management of customer accounts.
Dealing with customer queries and any ad hoc requests.
Arranging quotes for inbound potential customers.
Arranging for additions and cancelations by customer request.
Answering the phone in a confident and professional manner.
Checking delivery notes and job sheets for mistakes and for extra billing.
Management of subcontractors, including additions and cancelations.

What is required

Customer service experience
Excellent telephone manner
A good team player
Able to multitask during busy periods
Confident Personality
Confident user of computer software
Able to manage workloads effectively

Benefits include

Full time permanent position
Free parking on site
Company pension scheme
20 Days holiday per year plus bank holidays

Hours of Work are Monday to Thursday 9.00am to 5.00pm

Fridays 8.30am to 4.00pm

Full time position 37 hours per week

Job Types:
Full-time, Permanent

Salary:
£21,164.00 per year

Benefits: