Product Designer - Greater London - Scale AI, Inc.

Description

At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.

About the Enterprise AI Team

ACScale GP (Scale Generative AI Platform) is an enterprise-grade AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a highly pragmatic and ownership-driven Product Designer to help build AI-powered applications that redefine enterprise workflows and push the boundaries of interactive AI. This role is ideal for someone who thrives in a fast-paced environment, has a strong sense of "ambition shapes reality," and has experience building complex, technical products—preferably from zero to one in startup or scale-up contexts.

At Scale, you'll work on a mix of cutting-edge customer-facing AI applications and internal SaaS products. Our design team has contributed to innovative projects like TIME's Person of the Year AI experience, where our AI technology shaped one of the most iconic features in media. You'll also contribute to Scale's GenAI Platform (SGP), a powerful system that enables businesses to build and deploy AI agents at scale. Whether it's creating forward-deployed, enterprise-grade solutions for Fortune 500 companies or refining our core product platform for generative AI development, you'll play a crucial role in shaping how AI integrates into real-world applications.

You Will:

• Design and refine user experiences for AI-powered applications used by major enterprise customers, including high-profile media and Fortune 500 companies.
• Lead end-to-end design efforts for Scale's GenAI Platform, ensuring that complex AI workflows are approachable and intuitive.
• Collaborate cross-functionally with product managers, engineers (ML, backend, and frontend), and other stakeholders to define requirements and translate them into compelling user flows, wireframes, and polished UI designs.
• Conduct user research and gather feedback to validate design assumptions, iterate rapidly, and deliver data-informed solutions for both technical and non-technical audiences.
• Prototype new ideas quickly, testing and validating hypotheses around AI-driven user experiences.
• Own the entire design process for projects—from concept to final implementation—maintaining a high bar for quality, usability, and visual polish.
• Contribute to our design system, ensuring consistent design language across all products, while evolving it to meet the needs of complex AI and enterprise use cases.

Ideally, You'd Have:

• 4+ years of experience designing products in fast-paced, tech-forward environments, ideally with some zero-to-one startup or scale-up experience.
• A portfolio showcasing ownership of end-to-end product design, especially in building complex, technical, or AI-powered products.
• Experience designing for highly technical audiences, such as developers, data scientists, or ML engineers, and a strong interest in AI.
• A pragmatic approach to design, balancing user empathy, technical constraints, Aand business objectives to ship impactful products quickly.
• Familiarity with design tools (Figma, Sketch, etc.) and an ability to create prototypes at varying levels of fidelity.
• Excellent communication skills, with the ability to present complex design concepts to stakeholders at all levels.
• A strong sense of "ambition shapes reality"—you thrive in environments where ownership, autonomy, and scrappiness are valued.

PLEASE NOTE:

Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

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