Area Support Officer London - lodge service international

lodge service international
lodge service international
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Area Support Officer

Full time/ Part Time On call basis Hours to be discussed

Role Summary:
Minimise theft.
Provide uniformed presence within all premises.
Provide safe and secure working environment for all staff.
Provide safe and secure environment for all.


Responsibilities:


  • Maintain working knowledge of Assignment Instructions and Risk Assessments.
  • To arrest any persons found committing an indictable offence within the confines of the site ensuring that any such arrest is carried out within the law and in accordance with store policies and procedures.
  • Carry out initial investigations and report both verbally and in writing on incidents of theft and suspicious activities.
  • Obtain statements from witnesses.
  • Complete civil recovery procedures where appropriate.
  • To maintain good order and discourage antisocial behaviour.
  • Refuse admission to or escort undesirable elements.
  • Convey store policies and emergency procedures to visitors.
  • Maintain high standards of conduct and personal presentation (smart, clean, and tidy in full Lodge uniform, polished shoes and displaying ID and SIA badge), at all times.
  • Develop and maintain good relations with the local police officers and assist in the implementation of local crime prevention initiatives.
  • To report to site management daily and/or in accordance with that agreed between store and Lodge Service.
  • Under the direct supervision of site management to assist and participate as a witness when required in staff locker and bag searches.
  • To monitor merchandise displays and to report to management any known or suspected loss.
  • To monitor CCTV (If carrying a valid SIA CCTV License) if the store has them in use.
  • Monitor and record all CCTV incidents correctly.
  • Report all serious incidents (wrongful arrests, physical assaults, fire, flood, bomb evacuations etc), to the Area Manager immediately and in any event, within 24 hours.
  • Maintain records on a daily basis of all arrests, deters and nuisance customers, for use on KPI's and potential legal requirements, utilising pocket notebooks, incident reports and other appropriate documentation.
  • Submit KPI Indicator figures when requested by Area Manager.

NOTE:
The above description does not necessarily itemise all jobs the job holder will be required to do.

Person Specification
SIA License
Lodge Academy


Date Posted:

Posted 1 hour ago


Expiration date:

April 20, 2023


Closes:

April 21, 2023


Location:

London, UK


Job Title:

Area Support Officer London - Days
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