Gas Area Manager - Havant, United Kingdom - The Hyde Group

The Hyde Group
The Hyde Group
Verified Company
Havant, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Gas Area Manager

Covering the West - PO, BN & SO Postcodes

£44,500 per annum
Hyde are recruiting for a Gas Area Manager

Hyde is one of the UK's leading Housing Associations. Property Services at Hyde is responsible for ensuring that we provide all customers with a safe and decent home.

As a Gas Area Manager, you will oversee and manage the gas service and repair team ensuringa customer focused approach and a right first-time repairs service in line with agreed budgets and performance measures.


Key Responsibilities of a Gas Area Manager:

  • Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RFT and repairs priorities, are achieved and that works orders are closed within agreed timescales.
  • Manage trades operatives to ensure right firsttime completion of jobs and that all health and safety is complied with to safeguard our staff and the public.
  • Ensure that works allocation is monitored to ensure full use of time is achieved.
  • Monitor budgets ensuring repair jobs are correctly raised and allocated to the correct budget codes to ensure correct capitalisation of works.
  • Build effective stakeholder relations and attend meetings with service providers and residents and internal stakeholders as and when required.
  • Undertake contract management including relevant risk assessments, health and safety and budget monitoring Manage the void process ensuring a fast turnaround of stock.
  • Provide training and any required support tools in order to coach and equip individuals with appropriate business knowledge and skills.

Essential Skills and Experience

  • Previous experience as a Domestic Gas Engineer wanting to progress on to Supervisor
  • Great Customer Service Skills
  • Essential Qualifications: CCN1 CKR1 CENWAT

Benefits

  • 39 hours per week (Monday to Friday), 26 days holiday
  • PDA provided
  • Fuel card
  • Company van
  • Uniform provided
  • A fantastic pension
  • Life assurance
  • Great holidays
  • An awardwinning flexible benefits package
  • Sick Pay


Diversity and Inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone.

We strive to build and nurture a culture where inclusivity is the norm and not an initiative.

Many of the greatestideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we're committed to cultivating an inclusive workplace which reflects our customer profile where everyone is proud to be unique.


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