Credit Controller - Manchester, United Kingdom - Castle Employment Agency
Description
This is an end-to-end credit based role where building up relationships and providing excellent customer service is key.Reporting into the Credit Manager, key responsibilities for the Credit Controller will include:
- Maintaining and developing relationships with Partners, Brokers and Underwriters to retrieve missing information to enable successful collection
- Dealing with queries and any problematic accounts
- Setting up terms and conditions of credit
- Working towards clear collection targets and processes
- Daily posting and allocating of receipts, bank reconciliation and processing of sales invoices
- Weekly sales reconciliation and monthend reporting
- Working closely with overseas teams and being a main point of contact for queries
The successful Credit Controller will have an excellent telephone manner with strong customer service and negotiation skills and will have proven experience within all aspects of the credit control process.
- Have previous credit control experience
- Be able to work towards targets and deadlines whilst retaining a high level of customer service
- Have strong IT skills and will be comfortable with Excel
- Be enthusiastic, confident and keen to learn new skills
- Be able to work in a fast paced, ever changed environment
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- Employee mentoring programme
- Sick pay
- Transport links
- Work from home
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- some credit control (required)
Work Location:
Hybrid remote in Manchester
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