Service Support Administrator - Portland, United Kingdom - Ministry of Justice

Ministry of Justice
Ministry of Justice
Verified Company
Portland, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Salary 1
- £21,355

Number of jobs available - 1

Detail of reserve list - 12 Months

Region - South West

City/Town - Portland

Building/Site - HMYOI PORTLAND PORTLAND, DT5 1DL

Grade - AA

Organisation Grade for HMPPS - Band 2

Post Type - Permanent

Working Pattern - Full Time, Flexible Working

Role Type - Administration / Corporate Support

Job description 1


Overview


Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.

This is a non-operational job with no line management responsibilities.


Characteristics

Typical tasks associated with this Group Profile include:

  • Provide administrational assistance in area of work
  • Maintain accurate filing system for area of work
  • Respond to queries relating to area of work, redirecting where required

Job Descriptions relating to this Group Profile


The job holder once in post will be in matched to a job description; a sample list is shown below.

The post is rotational so the job holder could during their career carry out the role of different job descriptions.


  • Support Services Administration : Business Hub
  • Support Services Administration : Records
  • Support Services Administration : Visits Booking
  • Support Services Administration : Welcome Centre

Essential Skills/ Qualifications/ Accreditation/ Registration

  • An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Behaviours

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Hours
of
Work
37 hour working week


The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information 1


Working Arrangements & Further Information
Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.


If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years.

Applications are invited from suitable qualified staff.


Benefits

Annual Leave

  • The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a prorata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

Pension

  • The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

Season Ticket Advance

Childcare Vouchers
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


Training
HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

  • There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
  • All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

  • All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.


We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To the Civil Service Commission (details available here)
Interview dates - Interviews expected to be held early December 2023


Closing Date:
30/11/2023, 23:55 hours.

Contact information 1

Success Profiles

Supporting document 1 - HMPPS-OR-T-49-GP-Support-Services-Administration- - 109KB


Application form stage assessments:


Behaviours

  • Communicating and Influencing
- 250 word limit

  • Developing Self and Others
- 250 word limit

  • Working Together
- 250 word limit

  • Managing a Quality Service
- 250 word limit


Experience

  • Statement of Suitability 500 word limit

-
Interview stage assessments:
  • There is 1 interview stage for this vacancy.

Behaviours

  • Communicating and Influencing
  • Managing a Quality Service
  • Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans
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