Drainage Professional - Field-Based - Stockport - beBeedrainage

    beBeedrainage
    beBeedrainage Stockport

    5 days ago

    Job title: Drainage Engineer

    Description

    Job Title: Drainage Professional - Field-Based



    About the Role


    We are seeking an experienced and customer-focused drainage engineer to join our team in a client-facing, field-based role. You'll attend domestic and commercial properties, diagnose and resolve drainage issues, and represent our organization professionally on-site.



    Key Responsibilities



    • Emergency Response: Attend emergency calls to diagnose and resolve critical drainage issues promptly and efficiently.

    • Investigation and Resolution: Conduct thorough investigations using CCTV surveys, high-pressure water jetting, rods, etc. to identify and resolve drainage problems effectively.

    • Drain Clearance and Maintenance: Perform drain clearance, descaling, root cutting, patch lining, and minor excavations as required to maintain optimal drainage flow.

    • Customer Liaison: Directly liaise with customers to explain issues and solutions, ensuring excellent customer service and satisfaction.

    • Upselling Opportunities: Identify and recommend additional work where appropriate to increase revenue and enhance customer value.

    • Health and Safety Compliance: Maintain strict adherence to health and safety procedures (RAMS) to ensure a safe working environment for both employees and clients.

    • Brand Representation: Contribute to brand reputation through excellent service delivery and technical knowledge, reflecting positively on our organization's image.

    • On-Call Rota: Participate in an on-call rota to support 24/7 service delivery, providing round-the-clock assistance to our clients when needed.



    Requirements



    • Minimum Experience: 1 year of relevant experience in drainage engineering is essential.

    • Customer-Facing Skills: Strong communication skills and customer-facing experience are necessary for success in this role.

    • Qualifications and Certifications: HPWJ certification is preferred, while plumbing knowledge and/or drainage tanker experience are desirable.

    • Driving License and CSCS Card: A full, clean UK driving license and a CSCS card (if applicable) are required for this position.

    • Technology Familiarity: Comfortable using mobile apps and technology on-site to streamline tasks and enhance productivity.



    What We Offer



    • Competitive Salary: A competitive salary within the range of £30,000 - £34,000 per year reflects our commitment to rewarding skilled professionals.

    • Commission Structure: A commission structure incentivizes upselling and additional work, allowing you to earn more based on your performance.

    • Enhanced Overtime Rates: Receive enhanced overtime rates for extra hours worked beyond the standard schedule, recognizing your dedication to delivering exceptional results.

    • Tools, Uniform, Vehicle, and Equipment Provided: All necessary tools, uniform, vehicle, and equipment are supplied to ensure you have everything required to excel in this role.

    • Supportive Team and Long-Term Career Opportunities: Join a supportive, growing team with long-term career opportunities, enabling you to grow professionally and personally within our organization.



    To be considered for this exciting opportunity, please apply within or contact us for more information.


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