Customer Operations Administrator - Ashford, United Kingdom - Snug Rugs Ltd

Description

Snug Rugs Ltd is an established online retail company, trading for over 10 years. We specialise in Footwear and Apparel.

We are looking for a Customer Operation Administrator to join the team. This is a primarily a computer based role. This is a varied role with excellent development opportunity to learn all aspects of an online retail business.

Main duties

• Customer service messages
• Answering the phone
• Processing returns and refunds
• Supporting supplier ordering
• Customer order admin

Additional duties

• New product photography and editing
• Creating product descriptions
• Listing new products on our internet channels

Key skills / experience required

• Basic computer skills essential
• Good telephone manner essential
• Excel desirable
• Attention to detail essential

This is a full time role - hours 8:30am - 5:00pm - Mon to Fri.


Job Types:
Full-time, Permanent


Salary:
£22,000.00 per year


Benefits:

• Free parking
• Onsite parking

Schedule:

• Monday to Friday
• No weekends

Work Location:
In person