Business Administration Apprentice - London, United Kingdom - American Airlines

American Airlines

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
London Heathrow Apt (LHR-TRML)

Requisition ID: 71914

Please make sure that you have the legal right to work and live in the U.K. The possession of an U.S. or E.U. passport does not qualify for a work permit in the U.K.

Intro:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.

As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board

Why you'll love this job:

You will be responsible for providing administrative support and work as part of a small, dynamic team providing general station and team support.

You will be expected to exhibit a flexible working style at all times.

On a day-to-day basis, you will report to and take instruction from the Lead Staff Assistant and Airport Business Planning Manager.

What you'll do:

Provide a consistently high quality of administrative support
Perform a range of administrative duties and be prepared to support the management and frontline team members on a daytoday basis
Engage with team members on matters relating to general employee issues
Assist with orientation for new hires into the company, including Heathrow Airport references
Communicate any organizational changes with various work groups
Maintain an accurate employee car park log
Greet external and internal visitors
Make hotel/transportation arrangements for visiting AA personnel
Process invoices from business partners for payment
Maintain an accurate personal filing system
Order supplies as needed by administrative & operational teams
Responsible for receiving and distributing internal and external mail
Take and publish minutes from meetings
Adhere to and promote safe working practices at all times
Assist with any employee engagement events
Carry out any other reasonable duties consistent with this posting
Have a good telephone manner

Apprenticeship

The apprentice program has been developed in partnership with Inspiro Learning and the program will consist of developing skills and knowledge on the job.

As an apprentice you will also attend off the job training with Inspiro Learning. The training delivered will consist of a blended approach, E-learning and workshops.

You will receive on the job mentoring and coaching from either American Airlines directly or from your Inspiro Learning assessor.

The apprenticeship will consist of the following elements:

NVQ
assessed on the job by the assessor.
Technical Certificate training will be delivered through on and off the job, elearning to provide the underpinning knowledge to support the NVQ and programme designed.

ERR Booklet

Employer Rights and Responsibilities booklet which apprentices are required to complete.
Enhancements these elements have been determined by American Airlines and Inspiro Learning as part of the programme design and consists of additional units, short courses, elearning.

All you'll need for success:

Skills required:

Excellent interpersonal skills
Be reliable and punctual
Show respect and understanding for different cultures and backgrounds
Have a clear desire to work within the airline industry
Excellent punctuality
Demonstrate pride and knowledge of the American Airlines brand and understanding of the business strategy.
Able to build relationships easily and effectively
Is an effective communicator
Proactively seek solutions

Qualifications required

5 GCSE's grade 94 (A*C) or equivalent including Maths and English

Things to consider:

A fixed term, 15month contract
Based at London Heathrow
Satisfactory results of security checks, including but not limited to Basic Criminal
Record Check, Accreditation Check & TSA Watch List (United States Transportation
Security Administration Watch List)
References covering the last five (5) year period
Ability to qualify for Heathrow Airport airside access
Successful completion of systems training

General:

To take reasonable care of the health and safety of self, as well as the safety of others who may be affected by his/her acts or omissions. To cooperate with AA as far as is necessary to enable AA to comply with all relevant statutory provisions. To immediately report serious risks or concerns over safety issues.
To comply with the AA Rules of Conduct Europe & Pacific and work within the context of all Company's policies & procedures.
To maintain a standard of dress code that is appropriate to the role and in accordance with the Company's uniform/dress policy.
To be aware of and sensitive to differences and work in a way consistent with the principles of equal opportunities and antidiscriminatory practice
To