Client Services Administrator Apprentice - Dundee, United Kingdom - MMG Chartered Accountants

MMG Chartered Accountants

Verified Company

Dundee, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Client Services Administrator Apprentice - 35 hours per week
Monday to Friday
- 9-5

Who are we?

We are a forward-looking accountancy firm that understands the value of building trusting relationships with our clients and our strategic mindset will help your business achieve real results.

We deliver a tailored approach to accounting, providing expert advice that adds real value to our clients' finances. Dependability is at the heart of our culture. Our clients depend on us, and our committed team depend on each other to deliver an exceptional service.

What are we looking for?
We are looking for an enthusiastic
Client Services Administrator Apprentice to join our team at MMG.

You will be responsible for providing administration support to the various departments of the business whilst gaining a SVQ in Business and Administration at SCQF level 5.

This role can be based in our Dundee, Perth, Crieff, Forfar, Montrose or Brechin Office full time.

What's involved in the Qualification?

As part of this role, you will be working towards gaining a SVQ in Business and Administration at SCQF level 5.

This qualification is designed to equip those working in business and administration with the skills and knowledge they need to demonstrate competence in their job role.

The qualification takes around 12 months to complete, so the role will be for a fixed period of one year with the potential to extend.

What are the duties and responsibilities?

Providing administration support to the various departments of the business
To request, gather and transfer client records into the relevant formats
To prepare the relevant output documentation for clients for the various departments
To assist with relevant steps within the new client take on process
To assist with setting up HMRC authority for clients
To answer calls and deal with clients and third party queries
Manage task list and prioritise workload within dealings
Schedule and manage diaries for client meetings and ensure the relevant paperwork is prepared and meeting rooms booked where applicable
Update and maintain the practice management system
Maintain client records and ensure these are returned to clients within an appropriate timeframe
Ensure the work is conducted in a responsible, compliant and timely manner whilst following all processes
Ensure completes apprenticeship work on time and to a high standard

Who are we looking for?

We are looking for someone who:

Ø Is looking to gain knowledge and experience within an administrative role, whilst working towards SVQF Level 5 admin qualification.

Ø Ability to effectively use their initiative.

Ø Ability to correspond with clients (where appropriate) and colleagues by phone, face-to-face or via electronic or paper communications in a professional and timely manner.

Ø Shares the Core Values of the Company (Does the right thing, delivers quality work on time, possesses a positive can-do attitude, adapts to change & continually develops and is a reliable team player)

Ø Adopts a professional, pleasant and helpful manner at all times

Ø Works hard and enthusiastically

Ø Manages their time effectively and follows policies and processes

What will you get in return from us?