Customer Service - Sheffield, United Kingdom - Yesss Promotions LTD

Tom O´Connor

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Tom O´Connor

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Description

Responsibilities:

  • Outbound customer acquisition to provide assistance and support
  • Analyze customer needs and provide appropriate solutions or recommendations
  • Maintain accurate and detailed records of customer interactions and transactions
  • Handle customer inquiries, complaints, and escalations in a professional and timely manner
  • Collaborate with other team members to ensure excellent customer service delivery

Qualifications:

  • Previous experience in customer service or call center environment preferred
  • Excellent communication skills, both verbal and written
  • Strong problemsolving and analytical abilities
  • Ability to multitask and prioritize tasks effectively
  • Ability to work independently as well as in a team environment
  • High school diploma or equivalent required

Salary:
£300.00-£500.00 per week


Benefits:


  • Company events
  • Flexitime
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Work Location:
In person

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