3rd Line Infrastructure Engineer - Salisbury, United Kingdom - Sopra Steria

Sopra Steria
Sopra Steria
Verified Company
Salisbury, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you a senior infrastructure engineer looking for a new role?


We are seeking a 3rd line client-side infrastructure engineer to join our well-established team in our aerospace and defence sector.

In this role, you will provide third-line support to site teams and projects on this established and large-scale account.


This is a fantastic opportunity for an experienced Systems Integration Engineer to cover both hardware and software support on a large and challenging secure site.


We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities.


What you will be doing:

  • Provide integration reports on new software and hardware entering the estate
  • Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM)
  • Assist with support of the corporate environment whilst maintaining its integrity
  • Administration of support queues
  • Incident and workload management
  • Progress incidents and problems to their conclusion
  • Report anomalies and escalate issues to Team Leade
  • Provide thirdline support to site teams and projects
  • Writing, reviewing and maintaining processes and procedures
  • Suggest improvements and innovations (CSI&I) that could assist introduce efficiencies into the environment
  • Work with business and security frameworks (ITIL, JSP, IMM

What you will bring:

  • MECM (SCCM)Administration
  • Software distribution, OS deployment and monthly Patches


  • Scripting

  • PowerShell, VBS etc.
  • Software integration and compatibility testing
  • In depth knowledge of : Group policy, and client end point
  • Operating system build and delivery mechanisms
  • Good RCA within a complex environment
  • Good software packaging knowledge.

It would be great if you had:

  • Application sequencing
  • Citrix


  • Application virtualisation

  • APP-V, MED-V
  • Endpoint device control
  • Secure remote access
  • ITIL v4
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you


Employment Type:
Full-time


Location:
Salisbury, Hybrid - about 3 days a week in the office, flexible.


Security Clearance Level:
SC & DV


Internal Recruiter:
Marion


Salary:
Up to £46,000


Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund

Loved reading about this job and want to know more about us?


Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors.

We foster a culture in which employees feel valued and supported, deliveringexceptional rates of customer satisfaction in the UK's most complex safety
- and security-critical markets.

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