Customer Services Co-ordinator - Bracknell, United Kingdom - Parkside Office Professional

Parkside Office Professional
Parkside Office Professional
Verified Company
Bracknell, United Kingdom

1 day ago

Tom O´Connor

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Tom O´Connor

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Description

This opportunity would suit someone at the beginning of their career that wants to progress in a global company.

  • The Customer Relations Coordinator is a key role within the Company
  • Resolving complex customer escalations and cases
  • Being able to manage and resolve difficult customer situations once escalated from 1st line and 2nd line teams
  • Supporting the customer retention in the company by making good sound business decisions to help the customer along with considering commercial factors.
  • The role manages all customer and dealer communication for all product complaints.
  • Be able to confidently communicate with dissatisfied customers and clearly set expectations and always keep promises in recontacting through exceptional time management and excellent communication skills
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
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