Service Desk - South Yorkshire, United Kingdom - 1st Step Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Description

Location:
South Yorkshire, England

  • Sector:
Business Support

  • Job type:
Permanent

  • Salary:
Negotiable

  • Contact:
Jess Chattaway

  • Job ref:
241619_

  • Published:
32 minutes ago

  • Expiry date:
  • Service Desk / Resource Administrator
  • Permanent
  • Sheffield
  • 1st Step Solutions are working on behalf of leading UK wide Contractor who have an opportunity for a Service Desk / Resource Administrator to join their team in Sheffield.
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Responsibilities:

  • To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system
  • To manage the maintenance office administration systems
  • To manage & update computerised PPM and work records
  • To ensure PPM work orders are produced via help desk orders and documents
  • To manage and produce reports, survey data and general maintenance related business letters
  • To input completed work orders and produce associated reports from the database
  • To monitor outstanding work orders and produce backlog reports
  • To assist in invoice disputes by document preparation and control
  • Motivate and manage other Admin staff and manage their training requirements

Requirements:


  • Proficient use of Microsoft packages.
  • Previous use or knowledge of CAFM systems.
  • Good organisation skills.

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