Admin Support-main Reception - Greenock, United Kingdom - NHS Scotland
Description
(Please note the salary is Pro Rata) for part time hours.The shift pattern for this post is Monday - Wednesday - 8:30am - 5.00pm
Role of the department:
To assist the Administration & Clerical department in providing comprehensive administration and clerical support services to multiple and diverse service users and responsible to the Administrator.
The job the applicant will be doing:
- Liaise / interact electronically and face to face with service users, colleagues and others using P.C, telephone equipment / public address system etc.
- To assist with exchange procedures including cash control in accordance with Standard Financial Instructions.
- Reception duties where necessary.
- To assist with stock checks / ordering and control systems in accordance with Standard Financial Instructions.
- Fully competent in using Microsoft packages.
- Where appropriate assist in developing new management systems.
- Assist with the collection of statistics and information as required.
- Assist with making appointments, booking accommodation, record keeping.
- Carry out general office procedures including mailroom duties, photocopying, etc.
- Assist with security systems procedures e.g. Monitoring C.C.T.V, personal safety, and security of accommodation, premises and related procedures.
- Assist with covering leave within the department.
- Ability to multitask in a busy environment.
- Comply with divisional policies and procedures.
- Practice good housekeeping.
- Actively participate in personal development and continuous improvement within department.
- Liaise with portering staff to report any faults / issues throughout the building.
- Sometimes may be asked to assist Mail collection, franking, sorting and distributing internally & Externally
- Handing out staff / visitor badges as and when required and keeping track of any missing.
- Working within clearly defined protocols and procedures, adhering to NHS policies.
- Assistant fire warden for building.
- Other reasonable requests as and when required
Skills / Qualifications:
- Excellent communication skills as will be dealing with various people including staff / general public
- Patient and calm as can deal with irate and upset patients.
- Good team player but also able to work on own initiative.
- Excellent multitasking skills as frequent interruptions
For further information, please contact:
Nicola Mitchell,
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