Customer Service Administrator - Banbury, United Kingdom - The Curve Group

The Curve Group
The Curve Group
Verified Company
Banbury, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Join Our Team as a Customer Service Representative

Location:
Banbury


Working Hours:
Mon-Fri 9 am pm *Onsite 5 days a week


Are you passionate about customer service? Join our client, a leading manufacturer of garden equipment, as a Customer Service Representative in Banbury.

Working with their B2B customers, you will work to ensure orders are processed and delivered, queries are handled and any concerns are raised with the appropriate department.


Responsibilities:

-
Order Processing: Process customer orders and handle queries promptly.
-
Coordination: Coordinate direct deliveries to our UK customer base.
-
Tracking: Monitor direct delivery manufacture progress and report customer issues.
-
Returns: Process customer returns documentation and credit claims efficiently.
-
Admin Support: Assist with sample requests and support the sales force.


Requirements:

-
Customer Service Skills: NVQ Level 3 in Customer Services is beneficial.
-
Tech-Savvy: Proficient in Microsoft Outlook, Word, and Excel.
-
Experience Matters: Previous Customer Service/Data Analysis experience.


Salary:
£23,000.00-£25,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person
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