Retail Assistant - Nottingham, United Kingdom - Nottingham Forest Football Club

Nottingham Forest Football Club

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Pay:
£12.04 per hour

Contract:
Zero hour contract

Location:
The City Ground, Nottingham, NG2 5FJ

Working Arrangements:
On site

Reporting to the Retail Manager, the Retail Assistant will assist customers with purchases in store and over the telephone offering the highest levels of customer service all the time working to maintain high store standards.

Key Tasks and Responsibilities:

Serve and advise customers and help to find the goods they want.
Handle payments by card.
Professionally handle complaints, even when working with difficult situations.
To exceed customer expectations by going the extra mile in unique situations.
Ability to demonstrate a friendly style and work effectively under pressure.
Advise on the availability of stock and any special promotions.
Give information on products and prices.
Replenish stock and make sure goods are attractively displayed.
Shirt printing.

Skills, Experience and Knowledge:

Be able to work as part of a team.
Ability to listen carefully and effectively communicate with different types of customers.
Enjoy working with the public.
Have a polite, helpful manner.
Be confident when dealing with difficult situations.
Have basic mathematical skills, for dealing with payments and stock checks.
Be comfortable using computerised equipment such as tills and data entry systems.
Have plenty of stamina.
Be flexible and adaptable.
Be reliable and trustworthy.
Ability to work under own initiative.

Our Commitment to Equality, Diversity & InclusionOur Commitment to Safeguarding**- As part of the Club's commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service ("DBS") check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment._

An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bindovers that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the EFL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment._