Customer Assistant - Edinburgh, United Kingdom - CSP U.K. LTD

CSP U.K. LTD
CSP U.K. LTD
Verified Company
Edinburgh, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our valued customers. This is a full-time position that requires strong communication skills and the ability to multitask effectively.


Responsibilities:


  • Assist customers with inquiries, product information, and order placement
  • Communicate with customers in English to ensure effective communication
  • Maintain a professional and friendly demeanor while assisting customers
  • Upsell products and services to maximize sales opportunities
  • Process customer orders accurately and efficiently
  • Handle customer complaints or concerns with empathy and problemsolving skills
  • Maintain an organized work area and ensure inventory is properly stocked

Qualifications:


  • Excellent phone etiquette and communication skills
  • Ability to effectively communicate with customers from diverse backgrounds
  • Strong organizational skills with attention to detail
  • Proven ability to upsell products or services
  • Time management skills to prioritize tasks effectively

Job Types:
Full-time, Permanent


Pay:
From £25,631.24 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 22/05/2024
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