Mortgage Broker Liaison - Bath, United Kingdom - Ultimate Banking Ltd
Description
This is a great opportunity to join a successful Mortgage team based in the centre of Bath, as a Qualified Mortgage Consultant to help deliver excellent customer service to both our Mortgage Introducers and direct customers.
It's a highly collaborative environment with great team spirit. You will need a passion for excellence and an ability to get things done. The role is offered on a hybrid basis of 3 days in the head office.Please note that this is not a Mortgage Advisor role and is focused on broker liaison.
Responsibilities of the Mortgage Consultant
- Service and be the first point of contact for brokers and new Mortgage customers focusing on customer satisfaction and as much as possible dealing with all enquiries without onward referral.
- Assist the Head of Direct Mortgages & Proposition in identifying opportunities for continuous improvement and then delivering them.
Requirements:
- Excellent communicator in all channels, including face to face, virtual, web chat, in writing and by telephone
- Deep understanding of Lending Policy and Mortgage related processes and systems
- CeMAP Qualified (or if studying to be taken and passed with 12 months)
An excellent benefits package includes:
annual bonus, pension scheme, healthcare and many more
Job Types:
Full-time, Permanent
Salary:
£26,525.00-£28,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- Mortgage: 1 year (required)
Licence/Certification:
- CeMap (required)
Ability to Commute:
- Bath (required)
Work Location:
Hybrid remote in Bath
Reference ID: 2643
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