Customer Service Representative - Crawley, United Kingdom - ARC IT Recruitment

ARC IT Recruitment
ARC IT Recruitment
Verified Company
Crawley, United Kingdom

4 days ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Representative - German Speaking
Horsham (Onsite)
£24-26k, DoE

We are currently seeking a dedicated and enthusiastic German-Speaking, Customer Service Representative to join a respectable manufacturing organisation.


Responsibilities:


  • Address customer inquiries, concerns, and issues in a timely and professional manner.
  • Assist customers with product information, order processing, and problem resolution.
  • Collaborate with other teams to ensure a seamless customer experience.
  • Maintain accurate records of customer interactions and transactions.

Requirements:


  • Fluency in written and spoken German is essential for this role.
  • Minimum 2 years of experience in a customer service or support role.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work effectively in a fastpaced environment.
  • Excellent problemsolving skills and a customercentric approach.
  • Proficiency in using customer service software and Microsoft Office Suite.

Benefits:


  • Opportunities for career growth and development.
  • Friendly and supportive work environment.
  • Training and ongoing support provided.

Job Types:
Full-time, Permanent


Salary:
Up to £26,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Crawley: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (required)


Language:


  • German (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person


Reference ID:
MF9380
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