- Experience of working in a customer service environment (face to face/over the phone)
- Experience in Road Freight, Ocean Freight and/or Exports
- Excellent attention to detail & problem solving skills
- Excellent computer skills
- Interested in movement of goods/freight
- Up to 25 days holidays plus Bank Holidays
- Life cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private healthcare
- Car parking
- Employee Assistance Programme
- Training and upskilling opportunities
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Customer Relationship Operator - Bristol - Davies Turner
Description
Customer Relationship Operator
Location: Bristol BS11 8DT
Salary: £24,000+ dependant on experience PLUS benefits
Hours: 09:00 - 17:30 Monday to Friday
Role Overview
We are looking for someone to join our fast-growing Road Freight / Ocean Freight export departments as a Customer Relationship Operator. This varied role involves working closely with our customers to manage all aspects of their road and/or ocean exports. This ranges from issuing quotes, arranging shipments, managing the customs clearance process and everything else through to ensuring the customer receives their shipments on time.
You will build close working relationships with customers, overseas partners as well as internal teams, so good communication skills are key in this role. Continuous support and training will be given as we aim to help you develop your skills and knowledge to allow you to grow your career with Davies Turner. Prior experience in Road Transport or Ocean Freight (and/or Exports) is required along with working in a fast-paced office environment.
Qualifications
We are looking for the following:
In addition, you'll also need the right to work in the UK – we are not able to sponsor work permits.
Benefits
* Some benefits are subject to a qualifying period
Application
To apply for this exciting Customer Relationship Operator role, please click 'Apply' now.
By applying online, you consent to Davies Turner processing your personal and sensitive data for recruitment purposes, including application review, contacting references, and fulfilling legal or regulatory requirements. If your application is successful, your data will form part of your employment records. If not, it will be retained only as necessary, taking into account legal requirements, after which it will be securely destroyed. You can request a copy of the information held about you by writing to The Group HR Advisor at Davies Turner, West Midlands Freight Terminal, Station Road, Coleshill, B46 1DT. By clicking 'I Accept', you confirm you have read and understood this notice and the Data Protection Privacy Notice – Recruitment .
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Contract Manager
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Contract Manager
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Private Client Investment Director
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Airport Team Manager
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New Business Relationship Manager
Only for registered members Bristol
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New Business Relationship Manager
Full time Only for registered members Bristol
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Account Manager
Only for registered members Bristol
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National Account Manager
Only for registered members Bristol
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Only for registered members Bristol
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Partner Agent
Only for registered members Bristol
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Chief Financial Officer
Only for registered members Bristol
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Business Development Director
Only for registered members Bristol
-
Relationship Director, Retail
Only for registered members Bristol
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Senior Business Development Manager
Only for registered members Bristol
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Engagement Manager
Only for registered members Bristol
-
Sales Business Development
Only for registered members Bristol
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Business Relationship Manager
Only for registered members Bristol
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Head of Finance Operations
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Relief Chef Manager
Only for registered members Bristol
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Data Analyst
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Technical Sales
Only for registered members Bristol