Credit Controller - Guiseley, United Kingdom - Marmion

Marmion
Marmion
Verified Company
Guiseley, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Credit Controller
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Leeds:

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Up to £25,000pa DOE:

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Excellent company benefits + additional training

OUR CLIENT:

Is the highest rated, Ofgem regulated, supplier of gas and energy in the UK.

Leaning on their in-house experts, they provide renewable energy and gas, and an end-to-end service to their clients who span across various industries and all sizes.

Customer serviceis at the heart of all they do, and as a result of their stability and continued growth, they are now searching for a Credit Controller to join their team.


CANDIDATE BRIEF


This is an integral role within an established team, you will be responsible for managing a portfolio of clients, assisting with the collection of issued credit.

Ensuring you uphold the businesses' reputation for high rated customer service, you will focuson building strong and trusting relationships; guaranteeing that the collection process remains efficient for both the company and its customers.


KEY RESPONSIBILITIES

  • Proactively engaging with customers for prompt credit collection.
  • Negotiating, implementing, and monitoring repayment solutions.
  • Liaise with debt collection agencies and third parties when required.
  • Accurate record keeping on the specified databases.
  • Initiate legal proceedings if debts are not paid within the agreed time frame.
  • Support of operational functions where needed, as well as assisting the Billing and Metering team with bill queries, and additional invoicing support.

SKILLS & EXPERIENCE

  • Demonstratable experience in Credit Control with knowledge of best practices.
  • Excellent communication skills both written and verbal with the ability to build rapport and trust.
  • Able to work effectively as part of a team whilst also demonstrating the initiative to work independently when required.
  • IT proficient.
  • Prior knowledge of the energy sector is desirable but not essential.
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