Cancer Navigator - Cardiff, United Kingdom - Velindre Cancer Centre

Velindre Cancer Centre

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you passionate about person centred care? We have an exciting opportunity for a support worker to join our Clinical Nurse Specialist Team as a Cancer Navigator.

We have partnered with Macmillan to develop a cancer support navigator service.

You will be supporting the Clinical Nurse Specialist in providing person centred care acting as a key point of contact for the patient, signposting to other services, providing information and facilitating holistic needs assessments.

We are seeking an experienced Health Care Support Worker with excellent communication, problem solving and organisational skills.

Velindre Cancer Centre have been working in partnership with Macmillan to develop this exciting Macmillan cancer support navigator service.

The service will provide a central point of contact for all cancer patients and the post holders will work alongside the clinical nurse specialist team to enhance patient care and communication.

The post holder will act as a central point of contact for patients and triage calls to the CNS team escalating clinically important calls.

The role will provide support, signposting and advice to patients and provide guidance, contact and support for patients as they journey through our hospital(s).

The post holder will provide guidance and information to ultimately improve patient experience.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together.

We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Develop communication skills in order to convey complex and sensitive information effectively to patients, carers and other staff, overcoming any barriers to understanding and providing support during distressing or emotional events

Communicate with people in a form and manner that is consistent with their level of understanding and culture, and recognise barriers to effective communication

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers

Respond appropriately to queries, take phone messages and pass on written and verbal information to patients

Provide relevant information to patients, family/visitors/carers and colleagues

Complete documentation accurately and contribute to reports of patients' activity and progress, recognising that the CNS has personal accountability for entries to patient records made by others under their supervision

Provide feedback on patient care and/or relevant patient communications to relevant healthcare professionals

Participate in discussions about patient care and clinical service development, including relevant team meetings

Maintain patient confidentiality

Support worker experience

NVQ 4 or 3 plus additional training to diploma level equivalent or relevant experience

To have knowledge of cancer related issues

Experience of team working