Customer Service Representative - Edinburgh, United Kingdom - Raven

Raven
Raven
Verified Company
Edinburgh, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Customer Service Representative in Edinburgh


Duties:


  • Provide exceptional customer service and support to clients
  • Resolve customer complaints or issues in a professional and timely manner
  • Upsell products or services to customers when appropriate
  • Analyze customer needs and recommend suitable solutions
  • Maintain accurate and detailed records of customer interactions

Requirements:


  • Excellent verbal and written communication skills
  • Strong problemsolving abilities
  • Ability to work well in a team environment
  • Previous customer service experience preferred
  • Ability to multitask and prioritize tasks effectively
  • High school diploma or equivalent required

Salary:
From £25,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

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