People Services Administrator - Norwich, United Kingdom - The Travel Chapter
Description
Main Purpose of Job:
Key support for our People administration processes during a busy time of change for the business
Main Responsibilities:
- Working with defined process to Create and distribute employment contracts and other
- Updating and maintaining databases and systems with relevant people data
- Requesting and collating references
- Extracting data from People systems and distributing standard reports
- Ensuring control of and access to confidential business/people data
- Supporting Payroll administration, where required
- Identify and suggest areas of process improvement
- Contributing to key people initiative and supporting project activity.
Knowledge, skills, and experience required:
- Previous experience in a similar administrative role
- Focused on delivering a quality of service
- Analytical awareness and strong report production/presentation skills
- Confident, and possessing demonstrable skills/experience of working with confidential
- Eye for detail and ability to produce detailed accurate work
- Understanding of GDPR and the requirement to manage data with integrity and in a
- Able to follow processes clearly and efficiently and take direction where necessary
- Proactive and innovative problem solver who likes to get things done
- Excellent organisational skills and the ability to prioritise defined workload effectively
- Strong IT knowledge and intermediate to advanced level of MS Office, particularly Excel and Word
- Ability to remain calm under pressure & adapt to working in a fast faced, changeable
Competencies:
- Customer focus & care
- Strong written and verbal communication skills
- Critical thinking & proactive and positive problem solving
- Administrative execution and delivery of defined processes
- Constructive teamwork and collaboration
- Complies with strict/defined deadlines, in accordance with personal and team
- Confidentiality, professionalism, and a strong work ethic
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