Part Time Office Receptionist - Yarmouth, United Kingdom - Turney Family Farms Partnership

Description

Job Posted: 21 February 2024


Contract Term:
Permanent


Location:
Yarmouth, Isle of Wight


Contract Type:
Part time


Salary:
Depends on experience


Industries:
Customer Service
Administration
General Office***
Part Time Office Receptionist & Guest Services

Part-time: 3/4 days a week, including weekends.

Our friendly welcoming team at Tapnell Farm are looking for a dedicated part-time Receptionist and Guest Services team member, to handle customer-facing queries across the Tapnell Farm site and to work alongside the accommodation team.

Responsibilities include but are not limited to:

• Dealing with a wide range of queries across the Tapnell Farm site
• Using the ticketing system to book tickets, submitting refunds, taking payment over the phone for extra events or extras added to a booking.
• General administrative duties across the site.
• Office maintenance and tidying ordering stationery, ink for photocopier/printer.
• Accepting deliveries and notifying the correct department of their arrival.
• Booking ferry crossings for colleagues and Partners when requested.
• Liaising with holiday guests, booking ferry crossings and holidays and liaising with the housekeeping team.
• Taking meeting minutes when requested (shorthand not required)
• Placing orders online when requested for departments across the site, logging all orders
• Liaising with the accounts department regarding invoices.
• Booking Birthday Parties.
• Taking bookings for visiting schools.

Skills

• Exceptional customer service skills and professional phone manner
• Ability to use initiative and work as part of a team, and on your own at the weekends.
• Positive "can do" attitude.
• People focussed.
• Excellent communicator to all ages.
• Good computer skills including a good working knowledge of Word and Excel.
• Previous experience in a customer facing hospitality role is an advantage.

Hours of work:
Part-time position working 3/4 days a week to include weekends. Regular days of work will be Saturday and Sunday (10am - 4pm) Monday (9am-5pm) with Fridays in high season. You must also be able to work up to 5 days a week for holiday cover.

Please note, your own transport is required for this role as Tapnell Farm is only on a seasonal bus route.