Customer Service Advisor - City Of Bristol, England
Only for registered members City Of Bristol, England, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
Join Our Team as a Customer Service Advisor. We have an exciting opportunity for dedicated Customer Service Advisors to join our team temporarily and deliver exceptional support to customers.
Responsibilities
- Provide first-rate service through inbound calls from customers regarding their accounts.
- Assist customers via Digital Mail Service and Web Chat.
- Update systems while handling sensitive customer data.
- Guide customers to the right resources and escalate inquiries as needed.
- Resolve customer queries at the first point of contact, utilising your excellent communication skills.
Qualifications
- Strong telephony skills and the ability to communicate effectively via phone, email, and Web Chat.
- A proactive, can-do attitude with a genuine passion for helping others.
- Confident IT skills, particularly with MS Office packages.
- Candidates must pass a DBS check and provide proof of Right to Work in the UK.
Job description
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