Guest Host/hostess - Sheerness, United Kingdom - Elmley Enterprises

Elmley Enterprises

Verified Company

Sheerness, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Job - Guest Host
General Reception

Tasks to include:

Social media message replies
Availability enquiries for our accommodation
Taking and managing bookings
Answering general phone queries
On site guest liaison checking in/out guests of their accommodation, conciergerie duties

Who we are looking for:

As the first point of contact for most of our guests you must be;
Friendly, flexible, enthusiastic, and proactive
Has the ability to build strong relationships with guests and staff
Excellent organizational and communication skills

Preferred Experience:

1 year, minimum, experience in hospitality.
Confident with computerbased systems
Experience in a customerfacing role.

Position Details:

Start date
ASAP
Hands on, rewarding role
Shifts will be a mixture of midweek and weekends.

About Elmley:

Elmley is a familyrun rural estate with an internationally renowned nature reserve, awardwinning accommodation and events business, and a wildlifefriendly farm on an island off the coast of Kent.
We have set out to ensure that our events and accommodation offering do justice to the beauty of the landscape and nature, whilst ensuring that conservation and sustainability are at the heart of everything we do. Elmley has become a destination for luxury escapes with an incredible nature experience.
This is a special opportunity to work with a friendly and passionate team in an incredible venue where sustainability and luxury are equally important.

Elmley is located in North Kent it is 30mins from Faversham, Maidstone and the Medway Towns, 45mins from Canterbury, and 1 hour from South London.

About Elmley Enterprises:

Elmley Nature Reserve is an award winning hospitality venue based on Isle of Sheppey North Kent.
Based on National Nature Reserve of internatinoal wildlife significance, Elmley offers luxurious stays in nature and bespoke events.
In 2019 Elmley was awarded Best Sheppey Business at the Swale Business Awards.
In 2017 Elmley was awarded Best Small Accommodation Provider at the Visit Kent Awards.