Senior Consultant, People Advisory Services - Belfast, United Kingdom - EY
Description
Tax - People Advisory Services (PAS)
Integrated Mobility Team (IMT) Global Engagement Senior Consultant - Job Description
Our People Advisory Services (PAS) business is focused on people management and our mission is to help our clients get it right in all its facets - reward management, global mobility, HR transformation, legislative compliance and much more.
In Mobility, we help our clients manage the complex compliance, reporting and risks inherent in deploying a globally mobile workforce and create solutions to support their mobile programmes.
Working within PAS IMT you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.
The opportunity
At EY, the Global Engagement Senior Consultant (GESC) will work alongside and report to Managers and Senior Managers to coordinate and manage countries across the EY network to ensure Global Mobility services are delivered and that agreed KPIs/SLAs are met in an efficient and cost effective manner.
The role is inclusive of both globally coordinated accounts and UK Tax compliance engagements supporting the non-technical elements of compliance.
In this client-facing role you'll hold key responsibilities for day to day account operations and engage directly with client mobility contact/s.
Your key responsibilities
In your role as Senior Consultant, you will have responsibility for:
- Day to day client relationship contact and delivery of positive relationships with EY stakeholders and Teams
- Supervision of the daytoday delivery of services & reporting within the parameters of a detailed scope of services and service level agreement against agreed KPIs & SLAs
- Support Management with the resolution of client service issues
- Support Management with the financial performance of a client portfolio
- Support Management with the development of each client engagement within a portfolio through proactive advice on enhancements to processes and engagement improvements
- Coaching, training and development of direct reports
Skills and attributes for success
- Client (internal and/or external) focused
- Commercially aware with an understanding of the market
- Developing leadership skills
- Strong attention to detail
- Staff development and coaching
- Ability to work within tight deadlines in a pressurised environment
- Passion for exceptional service delivery
- Numerate, articulate and IT literate
- Organisational skills and the ability to multitask
To qualify for the role, you must have:
- Proven expatriate experience across a range of coordination and/or compliance administration
- Ability to effectively manage multiple key stakeholders, internal and external
- Understanding of Global Mobility processes and services
- Proven experience and track record in engagement operations
- Proven experience of supervisory responsibility
Ideally, you might also have:
- Inhouse mobility or Big 4 experience
- Markets experience
- Compensation knowledge
- Enhanced technology skills
What we look for:
What working at EY offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:
- Support and coaching from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
You'll also be supported by:
- Continuous learning
- You'll develop the mindset and skills to navigate whatever comes next
- Success as defined by you
- We'll provide the tools and flexibility, so you can make a meaningful impact, your way
- Transformative leadership
- We'll give you the insights, coaching and confidence to be the leader the world needs
- Diverse and inclusive culture
- You'll be embraced for who you are and empowered to use your voice to help others find theirs
Please note:
EY exists to build a better working world, help
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