Chc Team Leader - Luton, United Kingdom - Bedfordshire, Luton and Milton Keynes Integrated Care Board

Bedfordshire, Luton and Milton Keynes Integrated Care Board
Bedfordshire, Luton and Milton Keynes Integrated Care Board
Verified Company
Luton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The CCGs in Bedford, Luton and Milton Keynes have come together under one governing body and senior team referred to as BLMK CCG.

We are an exciting new organisation putting the needs of communities at the heart of our commissioning arrangements, by working with local partners
across health social care and the third sector.
The Individualised Care and System Flow department includes a wide range of services encompassing unplanned care, (i.e. emergency care), discharge and intermediate provision, acute services and pathways for those living with frailty including those for older people and/or those at end of life and personalised care through the commissioning of care packages and placements via personal health budgets or continuing healthcare funding.

The post holder will play a key role in supporting the CHC department's operations by managing and developing the Continuing Healthcare clinical team, working in conjunction with external stakeholders, to implement an effective service, ensuring the delivery of key quality outcomes and strategic objectives.

The post holder will line manage a team of CHC assessors ensuring delivery of patient centred assessments in order to identify any primary health care need which may result in eligibility for CHC ensuring the national framework for NHS Continuing Healthcare and NHS-funded Nursing Care is implemented and complied with according to the
principles and processes.

Key


Responsibilities:


Leading and managing a team of Continuing Healthcare assessors ensuring a high quality service is delivered, supporting and developing staff to achieve continuous improvement.

Maintaining constructive relationships with a broad range of internal and external stakeholders including Health and Social care services.

Contributing to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of the Continuing Healthcare team performance.


As a member of the Continuing Health Care team the role will include working across our four Local Authority areas as well as potential visits to clients that live out side of the region.


The CHC team operates a hybrid working model that supports flexibility in its approach to sustaining a workforce to meet the service needs, this includes home and office working as agreed with the CHC management team.


Contributing proactively to the management of resources by ensuring that all Continuing Healthcare decision making is properly recorded and maintained.

Planning and deploying resources to manage individual and team performance to meet the demands of the service.
Overseeing the management resolution of complaints, appeals and disputes, ensuring operational staff complete to a high standard.
Managing a defined caseload.


Supporting delivery and development of standard operating procedures and processes, including those for personal health budgets (PHBs), within the team.

Participating in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise.

Contributing to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of clinical team performance.

Working with the Development Practitioners, ensuring the principles and duties of safeguarding are holistically, consistently and conscientiously applied.

Working with members of the team to investigate the causes of any variance from target/plan and proactively contributing to the implementation of solutions.

Ensuring the clinical team are maintaining data systems in line with standard operating policy and procedures.
Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service.

Coordinating and supporting the delivery of quality and assurance including core.
documentation, information and reporting
Ensuring the principles and duties of safeguarding are holistically, consistently and contentiously applied.
Contributing to maintenance and monitoring of service standards around quality.
The post holder will be responsible for ensuring their mandatory training is up-to-date.
Complying with NHS Codes of Conduct and Standard Business Conduct and/or NHS.
Trust Standards of Business Conduct policies. Complying with the organisations.
conduct and accountability code and any relevant codes of conduct dependent on your profession (e.g. Nursing and Midwifery Council (NMC))

  • Line management of allocated team members including:
Holding regular one to one line manager meetings, and complete annual appraisal cycle with Direct reports. Keeping accurate records of these.

Having a health and wellbeing conversation with direct reports and develop a personalised plan These conversations may fit within an appraisal, Risk Assessment.

(Young Persons, Maternity, Stress Risk Assessments) or one-to-one line
management discussion, and should be reviewed at least annually. As part of this
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