Senior Event Coordinator - London, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract:
Professional & Technology Services
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Location: London
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Hours of work: 40
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Contract Type: Permanent
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We are looking for a Senior Event Coordinator to support the Manager to provide excellent service in all aspects of delivery in respect to the Hospitality and Events catering operation.
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As Senior Event Coordinator, you will support the manager to lead the team and use your detail driven mindset to develop the hospitality, restaurant, and event business through efficient electronic and verbal communication with customers and the operational team.
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You will be the first point of contact for all enquiries, and work alongside the operational team to ensure the client's needs are anticipated, and that we deliver above and beyond.
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You will be comfortable with tech, and know your way around a PC, and have a genuine interest in the hospitality and events industry.
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Key Responsibilities
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Supervise the work of colleagues and junior members of the team*:

Compile finance summaries and reports, on time*:
Manage colleague and customer feedback, including complaints, and ensure that a positive outcome is achieved*:

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Support the craft and leadership team with menu / allergen reviews and sign offs*:

Be present and act as a point of contact for key events to liaise between the guest and the operational team*:

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Know the offer inside out, and be able to make informed recommendations to our clients*:

Provide and support a clear line of communication between all team members, both FOH and BOH*:

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Respond in a timely manner to all hospitality, event, and dining enquiries*:

Manage restaurant and private dining bookings and ensure there are no double bookings

Professional and Personal Competencies/Qualifications
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Exceptional organisational skills to manage a large workload, supporting multiple outlets and buildings*:

Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client*:
Must be highly proficient in Outlook, Word, Excel, PowerPoint, Edge and Chrome*:

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Must possess excellent written and verbal communication skills*:

Experience in a similar supervisory role

The Company
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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
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Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
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Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:TalentPlace