Senior Claims Handler - London, United Kingdom - Boxtree Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Boxtree are currently working with a well-established insurance broker with the appointment of a Senior Claims Handler to join their technical claims team.

You will be joining a driven department and will be hands on with the team, assisting with the reviewand collection of claims.

If you are looking for a new opportunity with a growing brokerage, then get in contact as Boxtree would love to hear from you.


Responsibilities:


  • Provide expert knowledge to the team, using KPI's to ensure quality and speed is of highest importance
  • Ensure that you always follow the firm's systems and procedures, in accordance with the firm's procedures manual
  • Support the team to respond promptly to claims queries and ensure that all communications with clients and/or insurers, or other relevant business contacts are accurately recorded (in writing) in a timely manner
  • Liaise with colleagues, clients, and insurers on claims
  • Provide guidance to the team when dealing with complex claims and queries
  • Ensure the company systems are always kept up to date by the claims department
  • Help provide Work In progress lists for the team ensuring KPI's are met
  • Assist with developing new programmes using technical knowledge

Required:

  • Minimum of 5 years' experience within the insurance market
  • Good understanding of both open market and facility claims
  • Knowledge of ECF and DDM
  • Knowledge of BinderCloud system

Company Benefits:

  • Company pension scheme
  • Private medical insurance
  • Medicash
  • Group income protection and life assurance
  • Childcare vouchers
  • Celebration vouchers
  • Cycle to work
  • Season ticket loans
If you are a claims handler, technical claims handler, insurance claims technician then please get in touch as Boxtree would love to hear from you

Please note that we expect a high response to this position.

If you have not had a response within the next 3 days, please assume that on this occasion you have been unsuccessful.


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