Senior Claims Handler - London, United Kingdom - Boxtree Recruitment
Description
Boxtree are currently working with a well-established insurance broker with the appointment of a Senior Claims Handler to join their technical claims team.
You will be joining a driven department and will be hands on with the team, assisting with the reviewand collection of claims.
If you are looking for a new opportunity with a growing brokerage, then get in contact as Boxtree would love to hear from you.
Responsibilities:
- Provide expert knowledge to the team, using KPI's to ensure quality and speed is of highest importance
- Ensure that you always follow the firm's systems and procedures, in accordance with the firm's procedures manual
- Support the team to respond promptly to claims queries and ensure that all communications with clients and/or insurers, or other relevant business contacts are accurately recorded (in writing) in a timely manner
- Liaise with colleagues, clients, and insurers on claims
- Provide guidance to the team when dealing with complex claims and queries
- Ensure the company systems are always kept up to date by the claims department
- Help provide Work In progress lists for the team ensuring KPI's are met
- Assist with developing new programmes using technical knowledge
Required:
- Minimum of 5 years' experience within the insurance market
- Good understanding of both open market and facility claims
- Knowledge of ECF and DDM
- Knowledge of BinderCloud system
Company Benefits:
- Company pension scheme
- Private medical insurance
- Medicash
- Group income protection and life assurance
- Childcare vouchers
- Celebration vouchers
- Cycle to work
- Season ticket loans
Please note that we expect a high response to this position.
If you have not had a response within the next 3 days, please assume that on this occasion you have been unsuccessful.
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