Client Solutions Associate - London, United Kingdom - Credit Benchmark

Credit Benchmark

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are

Credit Benchmark is a financial data analytics company that has partnered with the world's leading financial institutions to create the largest and most sophisticated contributed credit risk data platform in the market.

Our goal is to help a broad set of market participants leverage our unparalleled and unique dataset and analytics to manage their counterparty risk and capital more effectively and efficiently.

We are growing rapidly and are looking to hire a Client Solutions Associate to join us in London.

The role

As a Client Solutions Associate, you will be part of a busy and diverse team at the heart of the company's commercial activities.

You will play a key part in our commercial operations, assisting in maintaining and growing our client base.

The primary function of the role will be to act in a supporting capacity for client facing engagements across our existing and new client base.

In addition, the role will be responsible for assisting the Account Director by growing our client base by assisting with prospecting, relationship management and as a presence at external events and conferences.

The role will be based in London with hybrid working.

Your responsibilities will include

Collaborating with various teams at Credit Benchmark to successfully execute strategic goals; working with internal groups and the Commercial Team in furthering our engagement within contributing banks and the wider client base
Leading product demos and client training sessions, both in person and virtually
Being at forefront of our client engagement by gathering, organising, and sharing product feedback with internal stakeholders such as the product and research teams
Supporting efforts to grow our client base by helping with prospecting, relationship management and attending external events/conferences
Supporting prospecting opportunities by compiling materials for pitches, decks, and market segmentation analysis
Supporting adhoc commercial related data projects and initiatives, including reporting and KPIs for the team
Building an indepth understanding of client's workflows and use of the product, and helping in developing internal frameworks for best practices across our client base
Providing administrative support for the commercial team, specifically within Salesforce and other tools

What we are looking for

Ideally you will:

Have good understanding of financial markets and credit risk, and, ideally, experience covering / analysing financial institutions at a major bank, rating agency or similar
Have some experience in project management with the ability to prioritise competing tasks and deadlines
Have some experience in either client engagement, business development and other external facing roles
Be a selfstarter and ambitious learner who is comfortable working autonomously at times in a dynamic and fastpaced environment
Be able to exercise independent thought and judgment, and demonstrate adaptability
Have a keen interest in Fin-Tech, data analytics, and financial services
Be innately curious about how banks think about and manage risk and why the function is so important to capital markets
Possess excellent written and verbal communication skills with a passion for customer support
Demonstrate ability to work autonomously and use own initiative
Have excellent networking and presentation skills (both written and spoken)
Exceptional organisational skills and agility needed for a fast paced environment
Be proactive, with an ability to prioritise multiple deliverables, work under pressure and deliver to deadlines
Have strong knowledge of CRM software (Salesforce), Microsoft Word, PowerPoint, Excel and other office programs
Able to work collaborative and flexibly
Be eligible to work in the UK

Benefits

Hybrid Working Model: Flexibility + healthy work/life balance
Holidays: Competitive holiday package
Health and Wellbeing: Private health insurance + paid companywide wellbeing days
Pension: Opportunity to join company pension plan
Travel: Cycle to Work Scheme
Family Friendly: Supportive environment and competitive paid parental leave for new parents
Learning and Development: Professional development opportunities through seminars, conferences, training and courses and internal mentorship
Community: Supportive, collaborative, and social team environment

Our commitment to diversity, equity, and inclusion
At Credit Benchmark, we are deeply committed to diversity, equity and inclusion.

This means celebrating who we are as individuals and as a team because our company and culture reflect the sum of our employees.

We strive to create a mindful and respectful environment that includes fairness, kindness, and understanding. We empower each other to bring our authentic selves to work and champion our colleagues' development and achievements. Our diversity brings a multitude of perspectives and ideas and is im