Current jobs related to Customer Care Team Leader - Bristol - Pattersons (Bristol) Limited

  • AVERY HEALTHCARE GROUP LIMITED

    Team Leader

    13 hours ago


    AVERY HEALTHCARE GROUP LIMITED Bristol

    Job Description · We are seeking a warm, enthusiastic, and dedicated individual to join our team as a Team Leader at Avery Healthcare. · About the Role · As a Team Leader, you will be responsible for supporting the home management team in delivering high-quality care with a diffe ...

  • COMPUTERSHARE INVESTOR SERVICES PLC

    Team Leader

    9 hours ago


    COMPUTERSHARE INVESTOR SERVICES PLC Bristol

    Job Description · We're committed to your flexibility and wellbeing, giving you a world of potential. We're looking for an energetic, dynamic people leader to join the team, leading highly motivated customer service professionals and developing them to deliver world-class custome ...

  • greene king

    Team Leader

    9 hours ago


    greene king Bristol

    About Us · We are a group of passionate individuals who strive to provide an exceptional experience for our customers. Our pubs bring families and friends together, creating a sense of community that is at the heart of everything we do. · Our Culture · We believe in rewarding our ...

  • Uk Landscapes Limited

    Team Leader

    9 hours ago


    Uk Landscapes Limited Bristol

    Team Leader & Grounds Maintenance Operatives · A challenging new role has arisen for an experienced Team Leader and Grounds Maintenance Operative to join our team in East London and surrounding areas. · This is a mobile role, with the opportunity to work on various commercial pro ...

  • greene king

    Team Leader

    9 hours ago


    greene king Bristol

    **Job Title:** Team Leader · As a Team Leader, you will oversee the day-to-day operations of our pubs, ensuring that every shift runs smoothly and efficiently. You will be responsible for leading by example, maintaining high standards, and providing exceptional customer service. ...

  • The Cedar Foundation

    Team Leader

    10 hours ago


    The Cedar Foundation Bristol

    The Cedar Foundation is seeking to recruit a Team Leader (Night-Awake) for Croft Communities Residential & Respite Services. · Croft Communities Residential & Respite Services provide residential support to adults with learning disabilities. Mayne House, located in Bangor, Co Dow ...

  • Everyone Active

    Team Leader

    13 hours ago


    Everyone Active Bristol

    Team Leader - Poolside · We are seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. · Key Responsibilities: · Ensure the Safety and Effectiveness of Pool Supervision. · Lead and Motivate a ...

  • Card Factory

    Team Leader

    12 hours ago


    Card Factory Bristol

    We are passionate about celebrating our customers' life moments and are now seeking a Team Leader to join our successful Card Factory family. · Job Description · As a Team Leader, you will support your Store Manager in achieving commercial growth goals and foster a team culture t ...

  • Iceland Foods Ltd.

    Team Leader

    10 hours ago


    Iceland Foods Ltd. Bristol

    The Food Warehouse, a concept store by Iceland, celebrates its fifth successful year. We continue to open larger format stores at an accelerated pace across the country. · As a Team Leader, you will be instrumental in supporting your team to maintain a productive store operation ...

  • Southern Coop

    Team Leader

    12 hours ago


    Southern Coop Bristol

    Team Leader · Putting You at the Heart of Our Community · We are recruiting a Team Leader to join our thriving retail store. Our stores are more than just somewhere to shop – they're the heart of the community, where people come together and connect with each other. As a Team Lea ...

  • Uk Landscapes Limited

    Team Leader

    13 hours ago


    Uk Landscapes Limited Bristol

    Team Leader and Grounds Maintenance Operatives Wanted · We are seeking experienced team leaders and grounds maintenance operatives to join our mobile team in the Bristol area. · Job Requirements · Experience in managing a small team · Ability to work independently or as part of a ...

  • The Cedar Foundation

    Team Leader

    13 hours ago


    The Cedar Foundation Bristol

    Team Leader (Days) · Croft Communities Residential & Respite Services are seeking a qualified Team Leader to join their management team. · The successful candidate will be responsible for supporting the Registered Manager in developing and implementing personalized care/support p ...

  • Apollo Recruitment Solutions Ltd

    Team Leader

    13 hours ago


    Apollo Recruitment Solutions Ltd Bristol

    Job Title: Team Leader · Location: Bristol, BS4 · Duration: 12-week Temp to Perm, ongoing permanent contract available after successful 12 weeks. · Salary: £12.58 an hour, £28,142 per annum after successful 12 week temp to perm period. · Working Hours: 5 nights per week · You are ...

  • Uk Landscapes Limited

    Team Leader

    9 hours ago


    Uk Landscapes Limited Bristol

    Job Title: Team Leader & Grounds Maintenance Operative · We are seeking an experienced and skilled Team Leader and Grounds Maintenance Operative to join our team for the start of the new season in March. · This is a fantastic opportunity for someone looking for a new challenge, a ...

  • jobs24

    Team Leader

    13 hours ago


    jobs24 Bristol

    Job Title: Team Leader · Lead and inspire a team of Customer Service Representatives to achieve operational goals and deliver outstanding service. As a Team Leader, you'll oversee performance, foster team development, and drive results in alignment with business and client object ...

  • EMED Group

    Team Leader

    9 hours ago


    EMED Group Bristol

    Community Care Team Leader Job Description · We are currently recruiting a Community Care Team Leader to support and lead a team of Community Care Drivers with new contracts we have in Bristol, Swindon and North Somerset. · The Team Leader will support the Operations Manager with ...

  • Bristol City Council

    Team Leader

    13 hours ago


    Bristol City Council Bristol

    Job Title: Team LeaderFull time, fixed term until 1st January 2027.We are seeking an enthusiastic and resilient individual to lead our team in designing and developing high quality experiences of work for young people from priority groups.About Us:We provide support to help young ...

  • 1625 Independent People

    Team Leader

    13 hours ago


    1625 Independent People Bristol

    We are excited to be recruiting a new Team Leader – Engagement and Participation. · This crucial role within our organisation leads on planning, designing and implementing a consistent and wide range of youth voice, participation and engagement opportunities for all young people ...

  • jobs24

    Team Leader

    10 hours ago


    jobs24 Bristol

    Driving Commercial Growth and Exceptional Customer Experience · About the Role: · We're passionate about celebrating life's special moments, and we need you to be too. · Put our customers at the heart of everything you do, delivering exceptional service with a smile. · Show us yo ...

  • Willow Brook shopping centre

    Team Leader

    13 hours ago


    Willow Brook shopping centre Bristol

    Job Title: Full time – Dental Receptionist · Start Date: As soon as possible due to the rapid growth of our dental practice. · Benefits: · Free parking is available on site. · We offer a company pension scheme. · Our practice is conveniently located near shops and amenities. · Yo ...

  • Computerworld Personnel Ltd

    Team Leader

    10 hours ago


    Computerworld Personnel Ltd Bristol

    Factory Team Lead (Food) · Location: Cambridgeshire · Commutable from: Haverhill, Bury St Edmunds, Cambridge, Ely, Thetford, Duxford · Salary: £15/hour + Overtime · Working Hours: Monday to Saturday, 5 days a week with double day shifts (6am-2pm and 2pm-10pm) · Benefits:Bonus sch ...

  • Customer Care Team Leader - Bristol - Pattersons (Bristol) Limited

    Pattersons (Bristol) Limited
    Pattersons (Bristol) Limited Bristol

    2 weeks ago

    Default job background
    Description

    Job Overview

    We are seeking a dedicated and experienced Customer Care Team Leader to oversee our customer service and internal account managers. The ideal candidate will possess strong leadership skills and the ability to manage a diverse team effectively.

    This role requires excellent communication skills, both written and verbal. As a Customer Care Team Leader, you will be responsible for ensuring high-quality service delivery and fostering a positive work environment.

    Duties

    • Lead and supervise the customer care team, providing guidance and support to ensure exceptional service is delivered.
    • Manage daily operations of the customer care department, ensuring all customer inquiries are addressed promptly and efficiently.
    • Analyze team performance metrics to identify areas for improvement and implement strategies to enhance service quality.
    • Work with senior managers to conduct regular training sessions for team members to develop their skills and knowledge in all areas of the department whilst creating a best practice approach.
    • Foster a collaborative team environment that encourages open communication and teamwork.
    • Handle escalated customer issues with professionalism, ensuring satisfactory resolutions are achieved.
    • Prepare reports on team performance, highlighting achievements and areas needing attention.

    Requirements

    • Proven experience in a supervisory or leadership role within customer service and telesales environments.
    • Strong ability to communicate effectively.
    • Excellent analytical skills with the ability to assess performance data and make informed decisions.
    • Demonstrated ability to manage a diverse team, fostering an inclusive atmosphere.
    • Strong problem-solving skills with a focus on delivering solutions that enhance customer satisfaction.
    • A proactive approach to leadership, with the capability to motivate and inspire team members.
    • Flexibility to adapt to changing priorities and business needs.

    Compensation Package

    The salary for this position is £24,000.00-£26,000.00 per year.

    In addition to the base salary, there may be opportunities for commission pay.

    Benefits

    • Company pension scheme available.
    • Cycle-to-work scheme offered.
    • Employee discount programme available.
    • Health and wellbeing programme provided.
    • Store discount available.

    Working Arrangements

    This role is based in person and requires attendance at our premises.

    Monday to Friday working hours apply, with no weekend shifts.

    Experience Requirements

    • Leadership experience: 2 years (desirable).
    • B2B Customer Service & Sales experience: 1 year (desirable).

Jobs
>
Bristol
>
Customer care team leader