Supervisor - London
Only for registered members London, United Kingdom
1 month ago
Job summary
We are on the lookout for a Supervisor who will be working with Marta and the team in our store on Regent Street in London. The Supervisor role is an important function in the store's leadership structure, and the main objective is to coach and motivate the sales team to exceed targets, maximise KPI's, and deliver first-class customer service.Responsibilities
- The Supervisor will be an expert on CT product, customer service and selling skills and will train the sales team and encourage the use of staff training tools to allow the team to be the best version of themselves.
- The Supervisor will also assist with managing some operational, visual merchandising, compliance, and admin tasks to ensure the smooth daily running of the store, and will adhere to company policy procedures, Health and Safety guidelines and security processes.
Qualifications
- Previous experience in a retail position at Supervisor or Key Holder level is essential for this role
- A genuine passion for delivering outstanding customer service is essential
- Experience in managing stock, operations and visual merchandising is highly desirable
- Proven ability to consistently prioritise customer service while achieving excellent sales results
- Experience with coaching and training individual KPI performance
Job description
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