Emergency Department Receptionist - Scarborough, United Kingdom - York and Scarborough Teaching Hospitals NHS Foundation Trust

York and Scarborough Teaching Hospitals NHS Foundation Trust

Verified Company

Scarborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This key role will provide a focal point and first point of contact for many patients, relatives, carers and internal and external professionals accessing the Trust.

The role involves booking/admin support based at the main reception desk or nurses' station in a busy Emergency Department.

The post-holder will provide an efficient and comprehensive reception and administrative service, and information collection service for the Emergency Department, Acute Medical Unit (or admitting ward), outpatient clinics and Health Records.

This role is an integral part of the multi-disciplinary team and requires flexible working and multi-tasking.

The post-holder is expected to work independently making decisions using his/her own initiative.

Please note:
The interview will be held on 2nd April 2024

Provides and co-ordinates admin support at the nurse base in the Emergency Department for all clinical/nursing staff.

Registration/booking in, taking full details and to ensure that any change of patient details are made promptly and accurately. Data accuracy is paramount.

Make appointments for Emergency Department patients who require appointments in: Orthopaedic, ENT, Vascular and Max-fax clinics and weekend DVT clinic.

Responsible for discharging or processing admission all patients from Emergency Department the Trust's core patient database.

Responsible for checking and ensuring data collection is as complete as possible and accurate.

To maintain the Emergency Department generated medical case-notes making sure that all relevant notes, reports and results are scanned onto the patient's electronic record in a timely manner.

Our benefits

We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.

It may not be suitable for every role, but we will try and be supportive where we can.

We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.