Operations Manager - Eaglestone, United Kingdom - Your World Healthcare

Your World Healthcare

Verified Company

Eaglestone, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Operations Manager ( Medicine)

The General Manager will provide overall operational management of the Medicine Service Line and will provide a key role in achieving both the Divisional and Corporate objectives.

The post holder will be responsible for the strategic and operational management of the Medicine Department.

Location:
Milton Keynes**
Salary: up to £ £28.85 PAYE INCLUSIVE Per Hour OR £ £33.17 Umbrella per hour depending on experience

Hours: 37.5 hours week per week.

Temporary:
Expected to last until the end of March with a possible extension

KEY RESPONSIBILITES AND ACCOUNTABILITIES

Key Points:

Specifically, Medicine and A&E will be an advantage but not critical

Leadership

Deliver an efficient and effective service by actively supporting and supervising your team
Ensure all staff understands the vision and objectives of the company and locality by delivering clear lines of communication and checking understanding.
Responsible for the line management of Receptionists and Drivers including annual leave, absence and performance issues and development and training.
Ensure the identification, planning and implementation of service and individual training needs travelling to base sites as required.
Actively manage, support and coach receptionists and Drivers, particularly in order to improve quality and teamwork. To include being first point of contact for all queries.
Complete induction training and DBS checks ensuring all mandatory needs are met and report back to HR.
Deliver clinical software training to newly employed clinicians.

Quality Standards and Clinical Governance

Ensure that the locality works within the clinical governance structures to ensure the highest standards of patient care.
Ensure that all staff have the required employment checks in place before starting work.
Ensure that induction and mandatory training is completed and maintained in line with organisational KPIs.
Implement communication strategies to ensure the team are aware of and participate in shared learning.
Work with local providers to ensure continuity of care for all patients.
Ensure all policies and procedures are kept up to date and implemented throughout the locality.
Understand all locality contracts and service level agreements.
Produce, monitor and implement changes in a timely and appropriate manner from regular data, feedback and shift reports from on call activity to the management team as agreed.
Carry out risk assessments of all base sites and report back findings to Line Manager.

Financial

Awareness of local and service budgets and revenue.
Ensure a suitable level of understanding within the local team with regards to impact on budgets and revenue.
Assist the management team in identifying savings and increased revenue within the locality and help to implement appropriate changes.

Planning Service Development and Performance Management

Meet operational obligations for all local commissioners as set out in local contracts or Service Level Agreements by working with despatch and GPLHC SDM to manage the workload across the locality.
Participate in regular performance reviews of OOH services.
Ensure that all staff are receiving appropriate support and development through the organisation's PDR processes.