Customer Service Apprentice - Berkswell, United Kingdom - Advantage Auto Parts Limited

Advantage Auto Parts Limited

Verified Company

Berkswell, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

About us
Advantage Auto Parts is an online retailer of car part based in Berkswell.

Usual working hours are Mon-Fri 9am to 5pm or until daily tasks are completed

Main Responsibilities:
Answering Inbound telephone sales and calls
Responding to customer queries via all ecommerce channels-Ebay, Amazon, Webite
Responding to customers in a professional, polite, accurate and enthusiastic manner
Highlighting benefits to potential customers
Exploring potential solutions for customers
Offering excellent customer service
Delivering / exceeding targets and KPI's
Contributing to team's success
Promoting the brand
Assisting with other ad hoc duties as and when required

The Person:

Experience working in a similar role
Pays attention to detail
A flexible team player
Work autonomously and uses common sense
Must have good computer skills
A good time keeper
Must speak English due to the nature of the job
Understanding of ebay preferred.

Advantage Auto Parts is an online retailer of car part based in Berkswell.

Usual working hours are Mon-Fri 9am to 5pm or until daily tasks are completed

Main Responsibilities:
Answering Inbound telephone sales and calls
Responding to customer queries via all ecommerce channels-Ebay, Amazon, Webite
Responding to customers in a professional, polite, accurate and enthusiastic manner
Highlighting benefits to potential customers
Exploring potential solutions for customers
Offering excellent customer service
Delivering / exceeding targets and KPI's
Contributing to team's success
Promoting the brand
Assisting with other ad hoc duties as and when required

The Person:

Experience working in a similar role
Pays attention to detail
A flexible team player
Work autonomously and uses common sense
Must have good computer skills
A good time keeper
Must speak English due to the nature of the job
Understanding of ebay preferred.

We have an Apprentice role as well as a Full Time role available.

Job Types:
Full-time, Permanent, Apprenticeship

Salary:
£4.30-£8.91 per hour

Benefits: