Customer Service Advisor - Letchworth, United Kingdom - Aztek Logistics Limited

Aztek Logistics Limited
Aztek Logistics Limited
Verified Company
Letchworth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Working Monday to Friday 8:30am - 5pm

We are currently seeking a driven and customer-focused individual to fill the role of Customer Service Advisor.

If you're passionate about delivering high-quality services and ensuring client satisfaction, this could be the opportunity for you.


We offer an outstanding 1-2-1 Customer Service platform ensuring that all customers receive a level of service second to none.

What does the job involve?

  • Looking after a group of customers on a 121 basis
  • Resolving customer queries
  • Monitoring shipments on our stateoftheart IT platform
  • Processing customer returns
  • Various administrative duties
  • Quoting and shipping international shipments
What type of person are we looking for?

  • Excellent communicator
  • Great Customer Service skills
  • Ability to build relationships with customer's
  • Natural ability to resolve problems.
  • Good geographical knowledge of the UK
  • Team player
  • Knowledge of the Logistics industry would be very beneficial.
What type of environment do we have?

  • Very friendly
  • Open office
  • Modern facilities
What's in it for the successful applicant?

  • 20 Days Paid Holiday.
  • All bank holidays off fully paid.
  • Free onsite parking.
  • Contributory pension
  • No working over Christmas period

Salary:
Subject to experience


Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Work Location:
In person


Reference ID:
PT2021
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