Customer Services Agent - Breedon on the Hill, United Kingdom - Breedon Group plc

Breedon Group plc

Verified Company

Breedon on the Hill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description:

Love customer service and working with people but looking for something a bit different? Or enjoy sales but looking for a bit more structure in your day? If so, we'd love to hear from you

Based at our Breedon Quarry offices we're recruiting for a Customer Services Agent to join our Special Aggregates team, who cover the whole of the UK supplying a diverse customer base.

Working for the largest independent construction materials business in the UK and Ireland, you won't be restricted by lots of red tape; you will have the opportunity to engage with your customers, truly getting to know them.

So what's it all about?:

As a Customer Services Agent, you will be a key member of our Commercial team focused on providing excellent customer service and providing support to our Building Products division.

You'll be responsible for dealing with inbound enquiries from customers and pricing/chasing/winning orders. You will also be involved in processing incoming orders through our brand-new Ecommerce website. You'll respond to enquiries and work in an organised fashion, tracking orders and communicating with key stakeholders right up to delivery on the customers doorstep

Do you have?:

Customer service experience
Excellent customer service skills
The ability to build rapport quickly
Good attention to detail
Efficient multitasker

If you have existing experience or knowledge of the building products industry, great, however for us that's not the be all and end all At Breedon, we pride ourselves on our excellent customer service; in making a material difference to our customers.

Our customers love the fact that we pick up the phone, understand what they need and consistently deliver.

You'll be an ideal fit for this position if you enjoy building relationships and have a great sense of humour.

What we offer:

A tailored, competitive salary
Company pension scheme
25 days holiday per year, plus bank holidays on top
Life Assurance Scheme
1 day per year to volunteer with a charity of your choice (fully paid) and fundmatching up to £200 for charitable events.
Make a Material Difference Awards
Employee Assistance Programme providing a wide range of health and wellbeing support 24/
Enhanced parental leave policy.
Option to participate in our ShareSave scheme.
Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands.

About Breedon Group plc:

Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.