Operational Excellence Specialist - Belfast, United Kingdom - CPL

CPL

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Continuous Improvement/ Operational Excellence Specialist

Excellent salary & benefits package + Annual bonus up to 15%

Belfast or Derry based with hybrid working

CPL are delighted to be again working closely with a leading insurance firm across the UK to recruit an experienced
Continuous Improvement/ Operational Excellence Specialist.

You will play a key role across the business in the continuous innovation plans across a variety of different processes within the group.

What's on offer;

An excellent salary & benefits package
Annual bonus structure up to 15%
3 days per week working from home hours per week
Career progression opportunities

Roles & Responsibilities;

Assist the Process Improvement Team in the planning, development, coordination, support and execution of high impact plans for effective and sustainable process improvement
Support and assist the Process Improvement Team in designing and implementation of process improvements in partnership with related departments to maximise resources and improve operational efficiencies and customer experience
Use a wide variety of analytical skills & process management skills to develop comprehensive process improvement plans
Support the transfer of new solutions and processes to the organisation on an ongoing and sustained basis, while working with functional managers, critical stakeholders and/or the process owner
Provide reports and analysis of Key Performance Indicators to quantify the progress made for each project

What we are looking for;

5+ years' experience in a Continuous Improvement / Operational Excellence role, ideally in an Insurance / Financial Services industry
Lean Six Sigma Green Belt or ideally Black Belt
Third level education in a relevant field
Experience in deployment of Quality and Performance Management tools which drive improvements for the customer, organisation and staff
Strong analytical, problem solving, facilitation and project management skills
Proven track record in delivering results by introducing new methods and thought processes which drive organisational improvements
Excellent interpersonal and communication skills, with a strong customer service focus

Job Types:
Full-time, Permanent

Benefits: