Customer Service Executive/ Apprentice - Ilford, United Kingdom - We Manage Your Visas

We Manage Your Visas
We Manage Your Visas
Verified Company
Ilford, United Kingdom

4 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Customer Service Representative


Responsibilities:


  • Provide exceptional customer service by answering inquiries and resolving issues promptly and professionally.
  • Analyze customer needs and recommend appropriate products or services.
  • Upsell additional products or services to enhance the customer experience.
  • Handle customer complaints or concerns with empathy and find suitable resolutions.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other team members to ensure consistent and efficient customer service.

Experience:


  • Previous experience in a customer service role is preferred but not required.
  • Excellent communication skills, both verbal and written.
  • Strong problemsolving abilities to address customer inquiries effectively.
  • Ability to work well in a fastpaced environment and handle multiple tasks simultaneously.

Job Types:
Full-time, Part-time, Permanent, Apprenticeship, Volunteer, Internship

Contract length: 60 months


Salary:
£7.44-£12.68 per hour


Benefits:


  • Company events
  • Company pension
  • Gym membership
  • UK visa sponsorship

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Ilford: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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