Receptionist - London, United Kingdom - Adecco UK

Adecco UK
Adecco UK
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Receptionist

20-27.5k (dependant on experience)

City of london (full time in office)

permnanent role

  • Serves visitors by greeting, welcoming, and directing them appropriately, ensuring for security that guest names and company names are recorded and forwarded onto the appropriate department.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.
  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
  • Operates telecommunication system, screens and transfers calls as required
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Providing administrative support to the office manager as directed
  • Cater for VIP staff and visitors as needed to include sourcing and serving refreshments and appropriate breakfast, lunch, or afternoon tea options
  • In alignment with the office manager, maintain all documentation logs for incoming and outgoing correspondences
  • Keep stock and replenish all pantry and stationery items ensuring that the office is always fully stocked ready for guests, visitors and staff and ensure that no items run out
  • Open all incoming post and parcels (unless marked 'strictly private & confidential to the addressee' and distribute as necessary to the relevant department head
  • Ensure Boardrooms, open plan offices and private offices are turned around quickly and efficiently before and after meetings or during general use
  • Keep all announced and unannounced guests and visitors in reception and advise relevant department head of their arrival
  • Assist other departments as required during busy times, ie office management, IT and facilities management, including running errands, purchasing or collecting items required by visitors or guests as directed by the office manager
  • Ensure all permanent staff are advised simultaneously when taking breaks and/or lunch to ensure suitable staffing levels are maintained to operate effectively

Required knowledge, experience, and skills

  • Vast Reception experience required, ideally having to deal with VIP/HNWI visitors
  • Excellent communication and interpersonal skills
  • Being able to speak fluent / some Arabic would be beneficial
  • Ability to handle multiple requests and work in a diverse office environment
  • Ability to accurately complete tasks assignments and responsibilities in timely manner
  • Responsive to customer requests in an empathetic, supportive and productive manner
  • Must remain calm, courteous and polite in all circumstances
  • Flexibility possibly working out of business hours if required
  • Possess a good level of IT literacy
  • Demonstrate a high level of initiative and proactiveness
  • Team player, must be able to support the team with various ad hoc tasks
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Mia Skipper
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